NEW DELHI: About three years back,
Madhur Mehrotra began to feel the bulge in his wallet. Ten credit cards, 12
loyalty cards and three ATM cards had created a serious weight and space problem
in his pocket. The wallet was so thick that no pickpocket would have managed to
pull it out. That's when he decided to get innovative.
"Now," says
the 43-year-old executive, fishing out a cardholder from his pocket, "I keep
most of my cards here." But despite having 25 cards to shop with, Mehrotra is
not stopping yet.
Mehrotra's predicament isn't singular. With a bevy
of plastic cards sleekly tucked in, well-heeled India's wallet is protruding
like never before. As India Shining enjoys the good life, there's a plastic for
every occasion and reason.
There's regular credit card, co-branded
credit card and debit card. Many of these cards land up for free without
request. Then there are loyalty cards in different avatars at petrol pumps,
airlines, hotels, restaurants, golf clubs, movieplexes and retail stores. And
who would believe, even DVD rental shops offer special ATM
cards!
There are about 20 million credit and debit card users in
India, according to recent industry estimates. The number of credit and debit
cards in active use in 2008 is between 25 and 40 million. And the number is
still growing.
Within two years of its launch in July 2006, Deutsche
Bank has over 450,000 credit card users in India. Says Shameek Bhargava,
managing director and head of cards, Asia Pacific, Deutsche Bank, "Increased
competition in the Indian industry and aggressive marketing by various financial
institutions is leading to customers opting for multiple credit
cards."
Loyalty cards have become an integral part of corporate
strategies to ensure fidelity to the brand. For example, Air India has a
frequent flyer base of nearly 5,50,000 members. Every member has been issued a
frequent flyer card. Similarly, Indian Oil sells Rs 12,000 crore worth of oil
every year through plastic cards. This includes 11 lakh co-branded cards with
Citibank and another 12 lakh pre-loaded debit cards.